LEGAL AGREEMENT · TERMS OF SERVICE
Terms & Conditions
Acceptance of Terms
Welcome to Itramh Aroma. By accessing this website, placing an order, or browsing our fragrance collections, you acknowledge having read, understood, and agreed to be legally bound by these Terms and Conditions.
If you disagree with any portion of these terms, we respectfully advise discontinuing the use of our digital platform.
Product Descriptions & Pricing Accuracy
All fragrances displayed on Itramh Aroma are artisanal Eau de Parfums macerated with genuine imported perfume oils. We strive for absolute accuracy in imagery, olfactory descriptions, and accords.
- Prices: All prices are displayed in Indian National Rupees (INR) and are inclusive of applicable GST unless explicitly stated otherwise.
- Batch Variation: Because natural aromatic essences (such as genuine oud, sandalwood, amber, and vetiver) may exhibit subtle seasonal variation, minor shifts in natural color or top note intensity reflect genuine batch artisanal maturation.
- Pricing Errors: In the rare event of a technical pricing misprint, we reserve the right to cancel the order and provide a 100% full refund before shipment.
Orders & Payment Verification
Receipt of an order confirmation email indicates acknowledgment of your purchase order, but does not constitute final acceptance. We reserve the unilateral right to reject or cancel orders in cases of suspected fraudulent activity, unauthorized credit card usage, or address non-serviceability.
Bespoke Cancellation Window
Customers may cancel an order free of charge within 2 hours of checkout by contacting our team via WhatsApp or email, provided the parcel has not yet received an assigned courier tracking manifest.
Intellectual Property & Trademarks
The “Itramh Aroma” brand name, Devanagari mark (इत्रम्ः), bottle packaging designs, editorial imagery, accord pyramids, and literary product descriptions are the exclusive intellectual property of Itramh Aroma.
No content from this website may be duplicated, reproduced, mirrored, sold, or commercially exploited without our express prior written permission.
Fragrance Care & Allergy Precautions
Fine perfumery contains high concentrations of essential and aroma compounds:
- Patch Test: We strongly advise conducting a small patch test on the inner forearm using the complimentary 2ml discovery vial before liberal application.
- External Application: For external skin application only. Keep away from eyes, open abrasions, and sensitive mucous membranes.
- Storage Conditions: Keep bottles stored in a cool, dry place away from direct sunlight and temperature fluctuations to preserve aromatic longevity.
Limitation of Liability
To the fullest extent permitted by applicable Indian law, Itramh Aroma shall not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our total aggregate liability for any proven claim shall under no circumstance exceed the gross purchase amount paid for the specific order under dispute.
Governing Law & Legal Jurisdiction
Statutory Jurisdiction
These terms shall be governed by and construed in compliance with the laws of the Republic of India. Any legal action or dispute arising in connection with Itramh Aroma shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.